5 Great Payment Receipt Email Templates To Copy & Paste

Your payment receipt email is more than just a transactional confirmation; it's a key part of your customer's journey. We're covering five different types of receipt templates you can use to nail this crucial touchpoint.

Using a template takes the guesswork out of what to include, helping you send a beautiful, on-brand receipt every single time.

Tips for Writing Payment Receipt Emails

• Get straight to the point. Your customer wants to see what they bought and how much it cost. Make the total price and item breakdown impossible to miss. Use clear formatting and plenty of white space to make the receipt easy to scan.
• Let your brand shine. Your receipt is another part of the customer experience, so don't let it look generic. Use your logo, brand colors, and fonts to make it feel like it came from you, not an accounting department.
• Tell them what’s next. Don't leave your customer hanging. If they bought a digital download, give them the link right away. If it’s a service, tell them what to expect. Clear next steps make for a smooth experience.
• Make it easy to get help. Something might go wrong, or a customer might just have a question. Include a clear link to your support page or a contact email so they know exactly how to reach you without having to search for it.

Types of Payment Receipt Email Templates We Will Cover

1. Purchase Confirmation Email Template
2. Invoice Receipt Email Template
3. Subscription Renewal Email Template
4. Donation Acknowledgment Email Template
5. Refund Confirmation Email Template

5 Payment Receipt Email Templates

1) Purchase Confirmation Email Template

<template>

Subject: Your [*Your Company Name*] order is confirmed

Hi [*Customer Name*],

Thanks for your purchase. This email is to confirm we’ve received your order and are getting it ready for you.

Here is a summary of your order placed on [*Date of Purchase*]:

Order Details

Order #: [*Order Number*]

[*Provide an itemized list of the purchase, including quantity and price for each item.*]

Total: [*Total Amount Paid*]

[*Explain what happens next. For a physical product, let them know when it will ship. For a digital download, provide the access link. For a service, outline the onboarding steps.]

If you have any questions about your order, you can reply directly to this email or contact our team at [*Support Email or Link to Help Center*].

Thanks,

[*Your Name*]

[*Your Company Name*]

</template>

2) Invoice Receipt Email Template

<template>

Subject: Receipt for Invoice [*Invoice Number*]

Hi [*Customer Name*],

This email confirms your payment for invoice [*Invoice Number*] has been successfully processed. Thank you for your business.

Here are the details of your payment:

Payment Details

Invoice #: [*Invoice Number*]

Payment Date: [*Date of Payment*]

Amount Paid: [*Amount Paid*]

Your invoice is now fully paid. You can view the original invoice here: [*Link to Invoice*]

If you have any questions, feel free to reply to this email.

Thanks,

[*Your Name*]

[*Your Company Name*]

</template>

3) Subscription Renewal Email Template

<template>

Subject: Your [*Subscription Name*] subscription has been renewed

Hi [*Customer Name*],

This is to confirm your subscription to [*Subscription Name*] has been successfully renewed. Your payment has been processed, and your plan will continue without interruption.

Here’s a summary of your renewal:

• Plan: [*Plan Name*]
• Amount Billed: [*Amount Billed*]
• Renewal Date: [*Date of Renewal*]

Your next billing date is [*Next Billing Date*]. You can manage your subscription or view your billing history at any time from your account page: [*Link to Account Settings*].

If you have any questions, just reply to this email. We’re here to help.

Thanks,

[*Your Name*]

[*Your Company Name*]

</template>

4) Donation Acknowledgment Email Template

<template>

Subject: Thank you for your donation to [*Organization Name*]

Hi [*Donor Name*],

Thank you for your generous donation to [*Organization Name*]. We’ve successfully processed your contribution, and we are incredibly grateful for your support.

Your donation makes a significant impact and will help us [*briefly explain what the donation will help achieve*].

Here is a summary of your donation for your records:

Donation Details

Donation Date: [*Date of Donation*]

Donation Amount: [*Donation Amount*]

Donation ID: [*Donation ID*]

This email serves as your official receipt. [*Organization Name*] is a registered non-profit organization, and your donation is tax-deductible to the extent allowed by law. Our Tax ID is [*Tax ID Number*].

If you have any questions, please feel free to reply to this email.

With gratitude,

[*Your Name*]

[*Your Position*]

[*Organization Name*]

</template>

5) Refund Confirmation Email Template

<template>

Subject: Your refund from [*Your Company Name*] has been processed

Hi [*Customer Name*],

This email confirms that your refund has been successfully processed. The funds are on their way back to you.

Here are the details of your refund:

Refund Details

Original Order #: [*Order Number*]

Refund Amount: [*Refund Amount*]

Refund Date: [*Date of Refund*]

The refund was issued to your original payment method. Please allow [*Number of Days, e.g., 5-10 business days*] for the refund to appear on your statement.

If you have any questions or don't see the refund after the specified time, please reply to this email or contact our support team at [*Support Email or Link to Help Center*].

Thanks,

[*Your Name*]

[*Your Company Name*]

</template>

What About Using Flodesk?

Now that you have these five payment receipt templates, you need an easy way to put them into action. At Flodesk, we provide intuitive email marketing tools designed for small businesses, helping you grow and manage your email list with ease. You don't need any coding or design experience to create, send, and automate emails that connect with your audience and support your business.

Trusted by over 100,000 businesses, we help both newcomers and seasoned marketers send effective, well-designed emails simply. Our platform includes a straightforward email builder, powerful automations, and beautiful forms, giving you all the necessary tools for your email marketing without the usual complications.

Wrapping Up

Payment receipts are a fundamental customer touchpoint, and these templates provide a solid foundation for communicating with your customers after a purchase. Using them ensures your communications are clear, branded, and effective every time.

With Flodesk, you can implement these templates and automate your email communications. Sign up to start sending emails that connect with your audience and support your business.