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5 Great Loyalty Program Email Templates To Copy & Paste

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Your loyalty program is all about celebrating your best customers, and the right email can make them feel truly seen.

To help you do just that, we’re breaking down five essential email templates for your loyalty program.

Starting with a template makes crafting a beautiful, effective email simple, letting you focus on connecting with your audience.

Tips for Writing Loyalty Program Emails

  • Go beyond the first name. Mention their current points balance, their loyalty tier, or the specific reward they’re close to unlocking. It makes the email feel personal and relevant, not like a generic blast.
  • Show, don’t just tell. Instead of saying “You have 500 points,” show them the cool product they can get with those points. Visuals are key here. Make the rewards tangible and desirable.
  • Write subject lines that create intrigue. Your subject line should feel like an exclusive update, not a sales pitch. Try things like, “A reward for you is waiting” or “You’ve just unlocked a new perk.”
  • Keep the design clean. Your loyalty emails are an extension of your brand. They should look and feel like a premium experience. Let your design and photography communicate the value of being part of your community.

Types of Loyalty Program Email Templates We Will Cover

  1. Welcome Email Template
  2. Points Update Email Template
  3. Reward Redemption Email Template
  4. Tier Upgrade Email Template
  5. Anniversary Email Template

5 Loyalty Program Email Templates

1) Welcome Email Template

<template>

Subject: Welcome to [Loyalty Program Name]

Hi [Customer Name],

Welcome to the [Loyalty Program Name]. We’re glad you’re here. You’re all set to start earning points toward exclusive rewards.

As a member, you’ll earn [Number] points for every [Dollar Amount] you spend. To get you started, we’ve added [Number] bonus points to your account. You can check your current balance by logging into your account at any time.

Once you’ve collected enough points, you can redeem them for rewards like [Example Reward 1] and [Example Reward 2]. You can view all available rewards here: View Rewards.

We’re happy to have you with us.

[Your Name]

[Your Company Name]

</template>

2) Points Update Email Template

<template>

Subject: Your [Loyalty Program Name] points update

Hi [Customer Name],

Here’s your latest points summary. You currently have [Number] points in your account.

You’re just [Number] points away from unlocking your next reward: [Next Reward]. To see everything you can redeem your points for, visit the rewards page.

See all available rewards here: View Rewards.

Happy earning,

[Your Name]

[Your Company Name]

</template>

3) Reward Redemption Email Template

<template>

Subject: Your [Reward Name] is here!

Hi [Customer Name],

You did it. You’ve successfully redeemed your points for: [Reward Name].

To use your reward, follow these instructions: [Instructions on how to use the reward, e.g., a discount code, a link to the product, etc.].

We’ve updated your points balance, and you now have [Number] points. You can check your account anytime to see what you can work toward next.

Enjoy,

[Your Name]

[Your Company Name]

</template>

4) Tier Upgrade Email Template

<template>

Subject: You've unlocked [New Tier Name] status

Hi [Customer Name],

Congratulations. You’ve officially reached the [New Tier Name] tier in our loyalty program.

As a [New Tier Name] member, you now have access to new perks, including [New Perk 1] and [New Perk 2]. You can start using these benefits immediately.

To see a full breakdown of your new perks, visit your account page: View Your Perks.

We’re excited for you to experience everything [New Tier Name] has to offer.

[Your Name]

[Your Company Name]

</template>

5) Anniversary Email Template

<template>

Subject: Happy [Number]-Year Anniversary With Us

Hi [Customer Name],

It’s been [Number] year(s) since you joined the [Loyalty Program Name], and we wanted to celebrate the occasion.

To thank you for being part of our community, we’ve added a special anniversary gift to your account: [Anniversary Reward]. You can use it on your next purchase or save it for later.

To see all your available rewards, visit your account page: View Your Account.

We’re glad to have you with us.

[Your Name]

[Your Company Name]

</template>

What About Using Flodesk?

Flodesk

Now that you have these five loyalty program email templates, Flodesk provides the tools to bring them to life. Our platform is built to help small businesses grow and monetize their email lists without a steep learning curve. You can design, send, and automate emails that connect with your audience and generate revenue—no coding or design skills required.

Flodesk gives you everything you need for your email marketing in one place. Our intuitive email builder, powerful automations, and well-designed forms remove the complexity from the process. We help both beginners and experts send beautiful, effective emails, which is why thousands of businesses trust our platform to get the job done.

Wrapping Up

A great loyalty program is built on communication, and these templates are your starting point. Use them to make your best customers feel valued.

When you're ready to put these ideas into action, Flodesk has the tools you need. Get started and see how simple email marketing can be.

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Flodesk Team
ABOUT THE AUTHOR
Flodesk Team

Flodesk Team is passionate about empowering entrepreneurs and businesses to create stunning, effective emails. With expertise in email marketing, automation, and design, we’re here to share insights, tips, and strategies to help you grow your brand.

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