5 Great Correction Email Templates To Copy & Paste

Mistakes happen, and sending a correction email is just part of the process. Whether it's a small typo or a wrong link, a quick, clear follow-up is all you need.

This is where having a solid template comes in handy. It takes the guesswork out of what to say, so you can fix the issue with confidence and get back to business.

Tips for Writing Correction Emails

• Write a clear subject line. Start with “Correction:” or “Oops:” so subscribers immediately know what’s up. It cuts through the inbox noise and sets expectations.
• Get straight to the point. State the error and provide the correct information right at the top. No need to bury the lead—tell them what they need to know immediately.
• Keep it simple and human. A simple, “Oops, we sent the wrong link!” is often more effective than a formal, lengthy apology. It’s relatable and shows you’re in control.
• Include the original content. Forwarding the original email with your correction added at the top provides context for anyone who might have missed it the first time around.

Types of Correction Email Templates We Will Cover

1. Apology Correction Email Template
2. Order Update Email Template
3. Billing Error Email Template
4. Event Details Correction Email Template
5. Product Information Update Email Template

5 Correction Email Templates

1) Apology Correction Email Template

<template>

Subject: Correction: Our Apologies Regarding [Original Email Subject]

Hi [First Name],

We're writing to sincerely apologize for an error in our previous email. We mistakenly [briefly describe the error, e.g., shared an incorrect date, sent a broken link].

Here is the correct information: [state the correct information clearly].

We regret any confusion this may have caused and appreciate your understanding.

All the best,

[Your Name]

[Your Title]

[Company Name]

</template>

2) Order Update Email Template

<template>

Subject: An Update on Your Order [Order Number]

Hi [First Name],

We have an update on your recent order, [Order Number]. We needed to make a small adjustment and wanted to keep you in the loop.

The [item or detail] has been updated. Here’s the correct information: [State the correct information clearly, e.g., "Your package is now expected to arrive on [New Date]."]

Everything else in your order is all set. You can see all the details on your order page: [Link to Order Page].

Thanks for your understanding.

Best,

[Your Name]

[Company Name]

</template>

3) Billing Error Email Template

<template>

Subject: Correction Regarding Your Recent Invoice [Invoice Number]

Hi [First Name],

We're reaching out to correct a billing error on your recent invoice, [Invoice Number]. We noticed that you were incorrectly charged for [describe the error, e.g., the wrong amount, a duplicate charge].

We have already corrected this on our end. Your new invoice reflecting the correct amount of [Correct Amount] is now available. If a payment was already processed, we have issued a refund for the difference, which should appear in your account within [number] business days.

We sincerely apologize for this mistake and any inconvenience it may have caused. If you have any questions, please feel free to reply to this email.

Best,

[Your Name]

[Your Title]

[Company Name]

</template>

4) Event Details Correction Email Template

<template>

Subject: Correction: Updated Details for [Event Name]

Hi [First Name],

Heads up! We're writing to correct a detail in our last email about the upcoming [Event Name]. We shared the wrong [e.g., time, date, location].

Here is the correct information:

Event: [Event Name]

Date: [Correct Date]

Time: [Correct Time]

Location/Link: [Correct Location or Link]

Your registration is still confirmed, so no action is needed on your part. We apologize for any confusion and look forward to seeing you there.

All the best,

[Your Name]

[Your Title]

[Company Name]

</template>

5) Product Information Update Email Template

<template>

Subject: Correction: Updated Information for [Product Name]

Hi [First Name],

We're writing to provide a quick correction regarding our recent communication about [Product Name]. We shared some incorrect information about [specific feature or detail, e.g., its availability, a specification].

Here’s the correct detail: [State the correct product information clearly and concisely].

We apologize for any confusion this may have caused. All other details about the product are correct. You can view the updated product page here: [Link to Product Page].

Thanks for your understanding.

Best,

[Your Name]

[Your Title]

[Company Name]

</template>

What About Using Flodesk?

While these templates provide a solid foundation for handling correction emails, using the right platform can streamline your entire email marketing process. Flodesk offers intuitive tools built for small businesses, enabling you to grow and monetize your email list with ease. You can create, send, and automate your campaigns without needing any coding or design skills, allowing you to focus on engaging your audience and driving results.

Our platform is designed to be radically simple for both beginners and experts. With a straightforward email builder, powerful automations, and clean forms, Flodesk provides everything you need for effective email marketing. We strip away the complexity so you can send high-converting emails that look great and get the job done.

Wrapping Up

Handling mistakes gracefully is a key part of building trust with your audience. These templates equip you to manage corrections professionally and maintain clear communication.

When you're ready to apply that same clarity to your entire email strategy, Flodesk provides the tools to create beautiful, effective campaigns. Sign up to start building your email marketing with us.