Product Feedback Emails: 10 Great Examples (& Other Tips)

In this article, you'll find 10 email examples for Product Feedback that have been sent to customers by various companies. Seeing these examples can help you craft your own effective emails by understanding what works and why.

What should go into Product Feedback emails?

A good Product Feedback email is concise and personalized, making the recipient feel valued and motivated to share their thoughts. It should clearly explain the purpose of the feedback, offer an easy way to respond, and express genuine appreciation for the customer's time and input.

• Personalized Greeting: Start with a warm and personalized greeting, such as "Hi [Customer's Name], we hope you're enjoying [Product Name]!"
• Clear Purpose: Clearly state why you're seeking feedback, for example, "We'd love to hear your thoughts on your recent purchase to help us improve."
• Easy Response Options: Provide simple ways for the customer to give feedback, like "Click here to take a quick survey" or "Reply to this email with your thoughts."
• Incentive (if applicable): Offer a small incentive to encourage responses, such as "Complete the survey and get 10% off your next order."
• Genuine Appreciation: Express sincere thanks, for instance, "Thank you for helping us make [Product Name] even better!"
• Closing and Signature: End with a friendly closing and your name, like "Best regards, [Your Name] from [Company Name]."

Let's jump into it and check out 10 email examples of good Product Feedback emails!

10 Product Feedback Email Examples

1) Typeform

Typeform is an online tool that makes it easy to create engaging and interactive surveys, forms, and quizzes. It's a good Product Feedback email because it uses a clean design and intuitive interface, making it simple for customers to provide detailed and thoughtful responses.

2) Parcel

Parcel's email about integrating email feedback directly into Slack is a great example of a Product Feedback email. It effectively highlights a valuable feature that streamlines the feedback process, enhancing productivity and ensuring prompt attention to user input.

3) The Browser Company

The Browser Company, known for developing innovative web browsers, sent an email about their product Arc that effectively ties customer feedback to the creation of new features. This approach not only values user input but also shows that their opinions directly influence the product's development, fostering a sense of involvement and appreciation among customers.

4) MacPaw

MacPaw's Product Feedback email stands out due to its heartfelt and straightforward approach, simply thanking users for their support and inviting them to share their thoughts. This genuine expression of gratitude not only makes customers feel appreciated but also encourages them to provide valuable feedback, fostering a stronger connection with the brand.

5) Grammarly

Grammarly's email effectively captures user attention by emphasizing the importance of their opinion in shaping the product's future. The company excels in this email by making the feedback process straightforward and showing genuine appreciation for the user's input, which fosters a sense of involvement and loyalty.

6) TomboyX

TomboyX is a company known for its inclusive and gender-neutral clothing. Their Product Feedback email stands out due to its clear messaging and inclusive branding, which effectively engages customers and encourages them to share their thoughts.

7) Polly

Polly is a tool for creating and sending surveys and polls. The email from Polly, with the subject "Nice job sending your first polly 👏", is effective because it acknowledges and congratulates the user for their action, which can encourage further engagement. The positive reinforcement helps in building a connection with the user and motivates them to continue using the product.

8) Framer

Framer is a tool for powerful prototyping, offering features like sticky elements, more scrolling options, and support for key and gamepad inputs. This Product Feedback email is a good example because it has an informative subject line that clearly states the new features, and the detailed content helps users understand the improvements and how they can benefit from them.

9) Netflix

Netflix's email titled "Enjoying Ratched?" stands out due to its clean and visually appealing design. The use of a bold, eye-catching title and a well-organized layout ensures that the message is clear and engaging, making it easy for recipients to navigate and respond to the call to action.

10) Bellroy

Bellroy is a brand known for its thoughtfully designed carry goods, including wallets, bags, and accessories. The email titled "Day 30. What’s happened so far?" stands out as a great Product Feedback email due to its engaging content that effectively recaps the user's journey, making it easy for recipients to reflect on their experience and provide meaningful feedback.

Why you should use Flodesk to help create your emails

With Flodesk, you can effortlessly craft stunning Product Feedback emails that captivate your audience. Its intuitive drag-and-drop interface and beautiful templates empower you to create personalized, visually appealing emails that encourage meaningful customer engagement and feedback.

What is Flodesk?

Flodesk is the most intuitive email marketing platform for small businesses, designed to help you grow, nurture, and monetize your email list beautifully. Easily create, send, and automate emails that increase your reach and drive sales—no coding or design experience needed. Trusted by over 100,000 businesses globally, Flodesk offers powerful features without the hassle of complicated tools. Plus, with flat-rate pricing, your costs stay the same no matter how big your list grows.